Apostroph offers data security for translations – including files containing sensitive data (in accordance with ISO 27001)

Apostroph Group protects all your data in accordance with the ISO 27001 standard. The international standard entitled "Information technology — Security techniques — Information security management systems — Requirements" is intended to ensure the selection of appropriate security mechanisms to protect all assets of an organisation. The term "organisation" includes entities such as companies (enterprises), governmental organisations and non-profit organisations.

Since its founding in 1994, Apostroph Group has put in place comprehensive internal security guidelines to protect its own IT. A list of organisational and technical measures has evolved over time and is continuously updated and supplemented with the latest developments. Since Apostroph's certification according to ISO 9001 in 1996, all documentation, security regulations and measures have been incorporated into the company strategy.

At a personnel level, Patricia Kamer, Head of IT Switzerland, is responsible for IT security at Apostroph Switzerland and reports to Group CEO Philipp Meier, while Karin Heinzer-Achermann, Group Head of Operations, is Apostroph Switzerland's data protection officer responsible for compliance with obligations under the General Data Protection Regulation (GDPR).

Are you seeking translations for texts containing sensitive or personal information covered by the General Data Protection Regulation? Apostroph receives large quantities of particularly sensitive information of this nature on a daily basis: it covers a wide variety of topics from a cross-section of sectors, including banks/insurance/law, medicine/life science, engineering/technology, education/training/administration and travel/tourism. The texts translated by Apostroph include contracts, annual reports, court judgements, certificates, insurance documents, claims, medical records and official case assessments. Whatever the nature of the translation, Apostroph takes utmost care of your data and adheres closely to strict standards when it comes to data classification processes.

All data processing procedures, guidelines, protocols and access rights are defined and GDPR-compliant in accordance with the latest guidelines and laws and regularly monitored. We, of course, attach great importance to confidentiality, especially with regard to particularly sensitive data, and deploy special processes in this regard: as a Swiss SME, we accept no compromises when it comes to security.

Clients can send us their data at any time via the myAPOSTROPH order placement portal using SSL encryption, and we use the same secure channel to return the file once translated or edited. As a result, the confidentiality of your documents is doubly secure. Whatever the topic, you can also mark the document in your order as "confidential" using the appropriate setting, which applies an additional layer of security in the process.

Your data is hosted exclusively on servers in Switzerland using no cloud solutions of any kind. Potential staff and external partners all undergo a strict multi-step qualification protocol incorporating high security standards: we only work with those who can demonstrate a clean bill of health in terms of compliance, because your trust and the integrity of your data are as important to us as delivering top-quality linguistic services.

Do you have any additional client-specific information security requirements? Would you like to know more about the integrity of Apostroph Group's IT? Are you interested in specific measures in the area of data protection (including GDPR) and information security? Then contact us or visit us at one of our offices in Bern, Lausanne, Lucerne or Zurich. We look forward to being of service.

Apostroph delivers excellence across all business areas. We're also ISO 9001 and ISO 17100 certified, and ISO 18587-compliant for our post-editing services.

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